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I recently forgot to pay my credit one somehow. I believed it to be a week late but I had actually missed it twice making it over 30 days. I sent an email to credit one and they agreed to remove it. I was so angry with myself over this. I just wanted to post to say they did help and give anyone else that does the same thing hope.
Welcome @Anonymous
Congrats! Credit One may get some grief on here at times. But they are pretty good at doing GW's at times for lates. Not a 100% success rate. But they dont want to lose you. Now go play the lottery!
Question? Did you send any letter to them? I sent a letter and then emailed about a week later, never heard anything on letter but got an email saying they would remove just the other day. Well, I got online and they had documents stating they were declining my Goodwill? It was dated today? Could that have been from my letter and not the email?
@Anonymous OP posted this last july and hasnt been on since that date. I suggest you create a new thread to get most exposure on your question so locking this thread. Way more likely to get your question answered.