Nov. 2013
ACTION
Sent another PFD to GA Power. This time to a different address.
**Continued trying to work with apartment complex to get them to pull the account back from Hunter Warfield or assist with a PFD...esp since the bill being adjusted so late was their fault.**
RESULT
No response.
Dec. 2013
ACTION
Began researching alternative methods and addresses for GA Power.
**Searched for a corporate contact for the apartment complex as well.**
RESULT
While reading another credit board I ran across a post were someone said they filed a BBB complaint against GA Power and got the account deleted that way.
I also found a corporate contact for the apartment complex and sent an email asking for assistance with the past due account.
January 2014
ACTION
Filed a complaint with the BBB about GA Power. I explicitly put in the resolution box that I would like to have the account deleted within 30 days of them receiving payment.
**Emailed another contact for the apartment complex explaining my situation and asking for help with resolving the account with Hunter.**
RESULT
Initially GA Power responded back saying that they would update the account to paid after receiving the payment in full. I emailed the contact person at GA Power and basically told her that I know they can delete the account if they want to and that I have moved from GA and no longer need the services so not paying them would not hurt me as the account would eventually fall off my report. The contact emailed me back saying she would speak with the collections manager and get back to me. The next day I received an email stating they would delete the account once it had been paid in full. I paid the money and the account was immediately deleted.
**The apartment complex emailed me back pretty much stating that I should just pay Hunter and ask them to delete the account after it has been paid.**
