Did a PIFD and collection agency reported as "Settlement Reported," Please Help.

[Anonymous]

Hello,

I find myself in a very difficult situation. Today i received a update on my credit report, it stated that the collection agency has reported "Settlement Report" instead of the agreed deletion for payment in full. I have all the documents in writing concerning the PIFD agreement. I called the agency today and the representative stated that he "fixed it" and to wait 30-60 days for the report to come off.  I am skeptical, since it was reported fairly quickly approximately 10 days after i had paid the balance. BTW this was a medical bill. If anyone can help concerning my options and how i can go about this inorder to resolve this. Thank you in advance!

[guiness56]

Welcome to the forums.

Did he fix it while you were on the phone with him or did he already know about it?

You can file a complaint with the BBB for business practices.  You have a written agreement they failed to honor.  If they value their reputation with them they will correct the wrong.

[Anonymous]

Thanks you! Glad to be here.

Yes, he said to wait 30-60 days for it to not show any longer.  Do you think i'm over shooting the situation or should i just wait?

[Jaxavier]

They may have just used the wrong code on the UDF when submitted to the CB. they may also only update once a month and if this just happened it my take another 30 days before they submit again. I would wait out 30 days....if not fixed by then, take action.

[guiness56]

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@Anonymous wrote:

Thanks you! Glad to be here.

Yes, he said to wait 30-60 days for it to not show any longer.  Do you think i'm over shooting the situation or should i just wait?

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Could be.  As bad as some CAs are most honor their word.  It can take that long sometimes.  But if it isn't you have the written agreement as backup.

[Anonymous]

That sounds reasonable.  Thank you all for the quick response!