What wording did you use for CFPB against DCI? I am in a sort of similar situation. They are in the wrong, along with At&t digital life. So many wrong things happened on their end before this happened that I am trying no to escalate to Attorneys but will if I have to. I paid the We have 1 negative thing on our report which wouldn't be a big deal, but we are trying to qualify for a home loan that it is impacting us in a huge way. I have recorded all convos with At&t and DCI. I am just in awe of what a cluster &*(% At&t is after they aquired Directv but more scared at how much of a hold these communications companies and collection companies have on our lives. There is no reprecussion for them in their mistakes or the outcome of damage that it does to peoples lives. We shouldn't have to pay their incorrect billing just to avoid being punished for 7 years from DCI. If i had to charge AT&T for every 5 mins I spent on the phone disputing charges from all of their entities over the last 5 years, i would be a MILLIONAIRE.
Any info would be appreciated from you or anyone else, even it is offline. Thanks in advance.