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EX won't investigate...

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Frequent Contributor

EX won't investigate...

EX refused to investigate a dispute.  They said it has been previously investigated and was verified by the creditor.  I sent the CA a letter requesting validation of the debt.  Letter was received and accepted in their offices.  No response in over a month.  I sent copies of the letter, copies of the CMRRR and green card.  I called today and they said that they need something from the CA about the account.  I tried to explain that the CA has not responded and there is nothing that the CA can send about the account.  How can I get these items removed?  Do I need to send an ITS?  Please help!!!!!
Message 1 of 7
6 REPLIES 6
Epic Contributor

Re: EX won't investigate...

Message 2 of 7
Frequent Contributor

Re: EX won't investigate...

What exactly does an MOV do?  What is the time frame for the CRA to respond?
Message 3 of 7
Epic Contributor

Re: EX won't investigate...

An MOV is Method of Verification.  The CRA has to tell you which method they used.  If they just used the automated type verification, it is just a database, done over the internet. 
 
As far as time frame, I believe you can stipulate that.  Give them 14 days to respond.
 
 
Message 4 of 7
Frequent Contributor

Re: EX won't investigate...

And how is a MOV gonna force a CRA to actually investigate? Are they very successful?
Message 5 of 7
Epic Contributor

Re: EX won't investigate...

If they do not you send an ITS (Intent to Sue).  That usally wakes them up when they realize 1.) You know the laws 2.) They are going to get sued.
 
Send the MOV CMRRR to create paper trail.  Same with the ITS, if it comes to that.
Message 6 of 7
Frequent Contributor

Re: EX won't investigate...

Is there a form letter posted somewhere for the MOV?
Message 7 of 7
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