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My husband has a judgment that is showing on Expeiran that has been vacated. I've disputed w/them online but it came back verified. I mailed in a letter from the court showing it was vacated only for it to come back updated. I contacted the court to verify that it was vacated & it was confirmed. I don't know what to do at this point. I'm extremely frustrated b/c it was removed from TU & EQ but Exp is still reporting inaccurately. Suggestions?
You need to call them and explain that the court has vacated the judgement. The CSR will have you fax it to them. Anytime you do a online dispute the CRA's use e-oscar to verify.
Thank you, calling was one thing we haven't done. I will try to find a number and call them.
you can get their number on here in the forums in the sticky threads.
Experian is a pain...I've had the same issue with them only mine was a baddie for a credit card. They kept saying the item was verified. I had to get a letter from the bank stating I never had a credit card with them. So if the bank has no account what information would they use to "verify"? I'm still waiting on them to update my CR.
I would file a complaint with the FTC if calling them does not work.