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Per CRA rules paid collections or derog OCs are to stop updating once they show paid off. RobertEG knows quite a bit about this hopefully he sees this thread and can chime in on it. If USAA asked them to update a paid account then it is USAA who really did you the disservice. Welcome to the board
I don't have any advice but wanted to say I love the name. I miss the show.
I am battling this EXACT issue. Charged off VA debt which was paid in April of 2016. For the last 3 months, Experian is showing CO / Failed to Pay on my credit reports. I have tried to resolve through the VA Debt Management Center. They are absolutly no help, and tell me to dispute with Experian. I dispute with Experian, it comes back valid, and the month is updated with either CO or FP (Failed to Pay). I have an open case with the CFPB right now, as I've heard lots of other people on other forums having this exact issue. Hopefully we can both get this issue resolved.
@gdale6 wrote:Per CRA rules paid collections or derog OCs are to stop updating once they show paid off. RobertEG knows quite a bit about this hopefully he sees this thread and can chime in on it. If USAA asked them to update a paid account then it is USAA who really did you the disservice. Welcome to the board
@Does it work if you add @RobertEG to see it? Here is his profile: https://ficoforums.myfico.com/t5/user/viewprofilepage/user-id/4027
What, specifically, is the collection showing when it updates?
Any reporting made after the debt was paid should show the collection as closed, with a paid status, and $0 amount remaining under collection.
There is no absolute bar against updated reporting. In fact, updates are REQUIRED if any correction is deemed necessary.
REgular updates are only stated,under CRA policy, to cease if they do not correct or update actual information.
Regardless, if update reporting is made that correctly shows the status as paid, closed, $0 balance, that update does not extend the period of reported delinquency,and thus should not impact scoring.
However, as is apparently the case in the posted scenario, if the reporting incorrectly shows that the collection is still open and unpaid, that extends the period of continued delinquency since date of initial delinquency, and thus impact scoring.
A dispute should thus specifically contest the accuracy of any update that incorretly reports the collection to still be open with any unpaid (delinquent) balance. If that is the specific assertion in the dispute and the debt collector verifies back to the CRA, then the consumer can bring civil action under FCRA 623(c) on the basis of an unresonable investigation and verification.
Was that the specific inaccuracy that was provided as the basis for your prior dispute?
That will get the matter before a court, with the outcome being a binding determination of wether their verification of your dispute was reasonalbe. If their verification also is shown to have been done either with actual knowledge of its inaccuracy or due to negligence, the consumer can also recover actual or punitive damages under FCRA 616/617.