Good morning XXXXXXXX,
I am in receipt of your letter. We have reviewed your account and per my manager she will get this taken care of for you. She stated she will delete this for you. If you have any other questions please feel free to contact me. Have a great day!
Priscilla Ann Torres
Senior Pre-Litigation/Arbitration Specialist
It was no problem…..I just caught my manager on a good day! I believe it takes upto 30 days to update. If you have any other questions for me please let me know.
You have a good day!
Great!...did you ask for removal of the entry...or lates???...