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As stated in the Consent Order between the CFPB and DriveTime, compliance with the terms of the Order is under the administration of:
Office of Enforcement
Assistant Director for Enforcement
Consumer Financial Protection Bureau
The order directs compliance issues be sent via email to:
Enforcement_Compliance@cfpb.gov
or by mail to:
Consumer Financial Protection Bureau
ATTENTION: Office of Enforcement
1700 G Street, N.W.
Washington D.C. 20552
As @RobertEG mentioned upthread, you should start with contacting the CFPB.