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HSBC GW Letter

Regular Contributor

HSBC GW Letter

I would like to send a goodwill letter to HSBS but need an address or contact person.  Can anyone  advise if they've had any luck gw'ing & where they sent there letters to .

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Regular Contributor

Re: HSBC GW Letter


Message 2 of 5
Frequent Contributor

Re: HSBC GW Letter

Is this an auto loan?  If it is, they may have switched to Santander USA.  I had an auto loan with HSBC and now Santander USA owns it. 

Starting Score: Mid 500's
EQ-701 TU-693 EXP-698
Goal Score:750+

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Message 3 of 5
Regular Contributor

Re: HSBC GW Letter

No this is for a credit card.

Message 4 of 5
Frequent Contributor

Re: HSBC GW Letter

You can use the address on your CR or google the address.


I sent a letter to one address, but it needed to go to another address.  The person who received the letter was very helpful and emailed my the correct address.  I resent the letter and did everything else via email once they responded.


Good luck - they were difficult for me to deal with.  I know it was removed from TU, but not EQ, so I'm not sure if they did it, or if it was a glitch.


For some reason I have three baddies that are not reporting on TU anymore, but are on EQ.  That accounts for my score discrepancy.

Starting Score: TU 672 EQ 654 10/20/09
Current Score: TU 775 EQ 783 EX 799 (PLUS)
AMEX Delta Platinum $35K, NFCU Visa Signature $30K, HHonors Reserve Visa $35K, WF $13.5K, IHG Rewards Club MC $25K
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