Update I was finally able to speak to someone after some help from the myFICO community. I talked to a EX rep and she stated the account is scheduled to be removed Sep 2019 and I could call back in July to get it removed early. I did request a dispute of the CO date as it is being reported with a March 2019 date instead of Sep 2012.
Starting CK FAKOS 6/28/2018
TU 503
EQ 498
Discover EX 537
FICO 8
7/7/18 05/24/21
EQ 557 701
TU 566 715
EX 514 711
Mortgage Scores FICO 5,4,2
7/7/18 05/24/21
EQ 494 685
TU 480 703
EX 479 693
Goal Score 720