Hi, really can't say.....Sorry
Have you tired contacting them. You know that they are supposed to update within 30 days, has that time passed yet?
If you tired once & failed..........GET UP and Try, Try Again until you reach your goals.
I'm tryin to hit the 700 club by years end.
4/21/08 - Ex 679 TU 634 EQ 554
6/1/08 - Ex 670 TU 643 EQ 552