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IMO this last sentence applies to the OC in your case.
You must file a dispute using the Pre HIPAA letter........ The OC never has to validate! only a CA needs to validate a DV letter which can not be used for medical debt!
Call the OC back (hope thata you get a different person) Just ask for the amount owed! Tell them that you want to pay the debt and would they please sent you a statment. DO NOT mention the CA.
If that doesn't work then you will need to write a letter (in your words) stating that because they are communicating with a 3rd party on credit-related consumer info. that they must comply with all FCRA and HIPAA laws. In this letter ask for detail statment of debt.
I'm glad you bold the word "may" because I haven't come across anything that says you WILL lose your protection by contacting the CA, DV them or offer them a PFD if you can't afford to pay the OC in full.
HappyDays wrote:
HIPAA says never contact a CA as you may lose protection under HIPAA law.