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OK, Great! Thank you for that explanation. My account is really small ($180) and is due to fall off right after the first of next year. Hopefully they drop it!
Just a quick update...After filing my complaint with the BBB, LVNV agreed to close the account that they held on me and have it removed from my CRs!! I know that a lot of people can't shake these fools, but I'm here to say that it is very doable! Go get em!!
Starting my rebuild!
I believe mine took somewhere around 10-11 days to get a response. My balance was less than $200, so I'm not sure if that has anything to do with their decision. Hang in there!