@Cici1957 wrote:Good morning and Merry Christmas!
In 2013 I signed up online for Windstream internet svc for $19.99 monthly. My Verizon wi-fi device was outdated and not compatible with Windstream. I went to the local Windstream store and cancelled. They took off the $19.99.
Two weeks later I get a bill for $125.00 for monthly service. Needless to say I was not happy. Back to the store. They again sent messages to billing that they (local office)had already closed my acct. I thought it was resoved. In 2016 I noticed on my credit report that LVNV had it and it was $558.00.
I have disputed it but no luck. Still being reported every month. GRRRRRRRR!!!!
What should I do? Tks!!
Contact the OC and demand that they take care of it before you take legal action against them and their assigns. Do it all in writing with certified mail.
