Hello all,
First time poster here. I need some advice for a situation.
Around this time last year, I got several emails from Credit Karma, Mission Monitoring service, and others that a collections was placed on my account. I log into them all and see its for a collection agency trying to collect for Xfinity Mobile. I've never used them for phone service or have any Comcast products. Naturally, I dispute this with all 3 agencies and get it deleted from my account.
Fast forward to yesterday, I once again get emails from Credit Karma and all that saying once again I have a collections on my report for the same amount, Xfinity Mobile and a different collections agency. I have again submitted disputes with the 3 agencies. I dug a little deeper this time with Experiean, and found an address for this account. I live in a different state than what they are reporting. At least I came to this conclusion because when I was submitting a dispute with Experian, I tried to dispute this IL address but was not able to because it was tied to this collections.
Anyway, looking for advice on what to do. I don't want to have to do this every single year because they got the wrong guy. I thought about reaching out to Xfinity and trying to get this resolved. I don't want to reach out to the collections agency because I feel that would be there way to justify this bogus account.
Thanks!
