I was going over my reports and realized I still had many old derogs *late payments* 2 late payments were with Kohls during a financially trying time. My mother was in the process of being diagnosed with Breast cancer. Down the road she did test pos. for Breast Cancer and is still not in remission. While my mom is working hard to stay healthy and hopefully cancer free, I am now financially stable. I was reading up post in this rebuild group and realized I can still try... *Trying is better than not trying*... I sat down on my computer for about 1 hour writing up a draft email to send to the CEO of Kohls via email. I uploaded a snapshots of the old derogs and of my on time payment history since those old derogs.
I made sure to mention that I am a loyal customer due to Kohl's excellent customer service, I made sure to add an human emotional connection to my email, admitting to my financial woes at the time, admitting to my mistakes, opening up about my personal life including my mothers cancer journey, giving dates and even dates of my mothers cancer journey. I also explained that now I am financially stable and I will continue to make on time payments a priority.
Well I just recieved an email from the Executive Correspondence Lead *Extremely fast response* and she has honored my request. She stated a confirmation letter will be sent to me with all the details and that she is happy to have me as a loyal customer..... WELLLLL NOWWW 
Always nice to see a win 
Congratulations! Good to see that Kohl's has a compassionate side.
Congrats
Goal Scores: 700 across all three
Best wishes to your DM.
Congratulations on your success!
