No credit card required
Browse credit cards from a variety of issuers to see if there's a better card for you.
I have never dealt with them personally but found a contact for the CEO as well as a few others. Check your PM.
If it were me, I'd wait until next Monday or so. Since you are asking for goodwill, I wouldn't contact too often so it feels like harassing them.
Would you mind sending me the contact info as well? Thank you!!!!