Need Help?

[Likopass]

I have an HSBC account that closed about 2 months ago (about $590). Since then I have made 2 payments online (1 for $50 last month, the other for $260, early this month). My account is now with ARM (Account Recievables Mgmt) but they are not on my CR as a collection all I see is just the OC and a charge off, and the OC still updates as I make the payments the amount owed.  

My questions are:

How can I get this removed from my CR? When I call the OC and they say they no longer have access to my account and transfer me to ARM. Yet they still send me monthly statements via email.

Should I stop making payments and send DV/PFD letters to OC or CA?

Has anyone had luck with ARM or HSBC getting items removed?

Thanks for your help 

[llecs]

I believe that ARM is collecting on behalf of HSBC, thus they aren't reporting and HSBC is still sending bills.

You could DV ARM, but HSBC will assign the debt to yet another CA. I wouldn't DV the CA out of fear that the next CA might report.

You cannot DV an OC (HSBC).

Your only option to get it off is via a PFD. But I hear that HSBC is really tough to dela with in that. Last thing you want is to PFD and PFD and PFD with no result only to have a CA take over and report too. I would PIF HSBC ASAP, and then I would GW them. I'd probably also call them too and see if there is any way to reverse the CO if PIF.

HSBC is just passing the buck on referring the CA. If you talk to the right person, someone there will give you the skinny on your account.