Dirty77 Welcome to the Forum. I used the letter that is posted earlier in the thread, however if you search Tuscani GW letter she has a few great ones.
Bridgetkaryn, to be honest with you I sent letter to customer service, and an e-mail to Mike Barrist, if you search NCO his address is located on the thread. There is a Lisa person who is also listed in the thread, I am not sure what her last name is.
I hope this infromation helps the two of you. Also I started a thread called "Heres my list of GW friendly Company's, I have started an address list there. I will up date the list each time there is a new address or contact.
Michelle