The only relevant date governing required exclusion of either a reported charge-off or collection is the date of first delinquency (DOFD) on the account with the creditor.
The date that the creditor reports a charge-off or the date a debt collector reports a collection is irrelevant to determining the exclusion of that reporting.
If the collection was reported in 2011, then the DOFD must precede that date.
The DOFD is required to be separately and explicitly reported to the CRA no later than 90 days after reporting of either a charge-off or collection.
You must obtain the reported DOFD that is of record in your credit file (stored as the "FCRA Compliance Date/Date of First Delinquency") in order to determine the ultimate credit report exclusion date. More specifically, no collection or charge-off can continue to be included in your credit report after a period of 7 years plus 180 days from the reported DOFD. That required exclusion applies regardless of whether the debt is paid, is under a payment plan, or remains unpaid.
There is no "reset" of the DOFD or credit report exclusion based on any action of the consumer, creditor, or debt collector other than determination of the correct DOFD.
If the DOFD is not shown in your commercial credit report, then check your free annual report from annualcreditreport.com.
