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I couple weeks ago I sent Credit One bank a 623 method letter asking for an investigation into whether the account they are reporting to the CRAs does indeed belong to me. I told them that I could be a victim of identy theft or I am being confused with my father who shares my same name. I asked for an investigation and proof the account belongs to me via Original signed agrreement/application and payment history.
I got a letter from them today, telling me the ownership of the account has been transferred to a CA and I should contact the CA in the future.
They did not answer any of my requests yet they are still reporting the account to the CRAs.
What should my next step be?
I would write them again that you dispute and why. The fact that they sold the debt doesn't mean anything. They are the ones reporting and the ones who sold it to a CA.
According to the FCRA, they have to investigate.
You can also file a complaint with the BBB, FTC and your states AG.
+1
I would absolutely escalate this issue to BBB and AG if OC digs in their heels.
Can I do the same thing if the original creditor sent me a letter stating the same thing after I sent out a DV letter?
@Anonymous wrote:Can I do the same thing if the original creditor sent me a letter stating the same thing after I sent out a DV letter?
You can't send a DV to the OC, they are for CAs. In that instance, they were correct in what they wrote.
You can send them a direct disputer per FCRA 623 which they must answer.