You can try over the phone, but they must respond back via mail, e-mail, or fax. Otherwise, conversations may be forgotten, if you know what I mean.
jstplnfrank wrote:Thanks for all of the help so far. I found an example PFD latter that I am going to use. I haven't been able to find a good GW letter to use for CA's that have been PIF.Also, should I try over the phone first? Or are letters better?