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Pentagon Fed Credit Union

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Pentagon Fed Credit Union

I accidentally forgot one payment as their sight is not user friendly..I asked for a goodwill adjustment nicely..offered to do automatic payments..It was a big fat No..no mercy from them.Has anyone got a goidwill adjustment from them..anyone can make a mistake.

 

Message 1 of 4
3 REPLIES 3
Regular Contributor

Re: Pentagon Fed Credit Union

Sorry to hear Smiley Sad. Maybe you should call back another CSR?
Message 2 of 4
Super Contributor

Re: Pentagon Fed Credit Union

PenFed isnt known for GW forgiveness. 1 30 day loses its sting the closer you get to 2 yrs. I have a 6yr old one. Really isnt hurting at all I believe with my scores. Try again like the poster above said. May get another CSR with a warm heart. Good Luck!





My posts are JMHO. My siggy is not to brag at all. Just sharing my experiences after learning here from rebuild to recovery after BK DC @ 540's. And to show fellow members what can be accomplished when you do it right and play the FICO Credit Game.
Message 3 of 4
Regular Contributor

Re: Pentagon Fed Credit Union

@Jrs

Did you have Autopay setup for the CC at the time of the missed payment? I ask because if you did I would on the next CSR call bring up that. Usually they can tell if Autopay was setup etc.
Message 4 of 4
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