My husband currently has a collection for Progressive showing under RMS. It was placed for collection back on 10/30/201 with a balance of $289. I've tried several times to PFD with RMS but they never respond via mail. Recently we got new car insurance and my husband wanted a quote from Progressive but online it showed he had a balance and it appeared to give him an option to pay it online and then start a new policy. Has anyone been in this situation before? If we pay Progressive directly can I then dispute with RMS? I just want to pay it and have it removed but they aren't working with me.
