Rebuilding credit

[Lynnj]

I am trying rebuild my credit. Diversified just put a collection account on my file even though I wrote them and told them the bill was already paid twice to Verizon. Now I have this collection account on my file which dropped by score. What would you advise that I do?  Pay it or leave it alone.  Right now its the newest negative.  All others are dropping off 2014/2015.

[-Wade-]

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@Lynnj wrote:

I am trying rebuild my credit. Diversified just put a collection account on my file even though I wrote them and told them the bill was already paid twice to Verizon. Now I have this collection account on my file which dropped by score. What would you advise that I do?  Pay it or leave it alone.  Right now its the newest negative.  All others are dropping off 2014/2015.

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I would try pay in full for Deletion.

[destine2grow]

I would dispute it with the CRA and provide proof of payment. Good luck!

[SusieQ]

send them proof of payment and request deletion.  Good luck.

[dashpt]

If you already paid it to Verizon you need to send them your receipt and also i would get intouch with Verizon to pull that collections because if they received payment they should not still have you in collections for the same debt.

[Anonymous]

Hello.

If you have proof of payment then I would submit it to the collection agency along with the other 2 letters you previously sent them. Good luck!!!