So long story short, I had some late payments on a Synchrony/CareCredit account from 2017 (about 9 in total, one was as bad as 120 days). I eventually paid off the account satisfactorily but it was dragging my credit a bit. In fact, this was my only derogatory mark ever.
Anyways, after reading this forum, I took a shot in the dark and emailed a few email addresses my story with the hope that they would remove these marks now that the account was paid off and this is how it went...
Super happy and frankly shocked at how quickly this happened. Feel free to message with me with any questions!
What a fantastic outcome! We're you able to keep this card open?
No, it has been closed for several years since it first went delinquent! But ultimately very pleased!
Congrats on your successful GW removal!!! There's been a few positive outcomes in recent months, where Synch is concerned. Well done!!
Congrats on the success! I also have a late payment reported from Synchrony bank. Do you have the email addresses that you emailed and a template of the letter you sent? I would love to follow suit and learn from how you were able to do this.