Synchrony Success! - myFICO® Forums - 5304244

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I e-mailed a GWL to Synchrony about 4 late payments on my Rooms To Go account last week. Never heard anything back from them, but received a CK credit alert today and found out that not only did they remove ALL of the lates, they also retroactively removed all of the late fees that were applied to the account due to those late payments.

So 4 lates were dropped, and they took our balance from $549 to $298 overnight! Wow, I don't even know what to say!

Message 1 of 19

18 REPLIES 18

Hooray! You never know if you don’t try!

Message 2 of 19

Wow, this gives me hope. I have lates spread around on about 3 cards.

Synchrony really seems like a good company.

Thanks for sharing.

Rebuilding and Reducing Debt, is my game plan.

Message 3 of 19

Wow - amazing - way to go - congratulations!

Message 4 of 19

Congratulations!

FICO 8 (Feb 2018):EX- 519, TU- 530, EQ- 545
FICO 8 (Sept 2022):EX- 706, TU- 685, EQ- 684
What's in my wallet:

AMEX Delta SkyMiles Reserve | $2,800 | February 2019

AMEX Marriott Bonvoy Brilliant | $3,100 | August 2019

BOA BankAmericard AU | $4,500 | May 2004

Citi CostCo Anywhere Visa | $4,780 | March 2020

Citi Macy's Star Rewards | $11,100 | September 2021

Comenity Overstock | $7,100 | August 2018

Goldman Sachs Apple Card | $6,000 | March 2020

NFCU Flagship | $10,500 | August 2018

Synchrony CareCredit | $12,000 | October 2018

Synchrony Lowe's Advantage | $5,000 | March 2020

Audi e-tron - Audi Financial | $85K/72mo/3.24% | March 2022

Message 5 of 19

Can you PM me the email you used?

Message 6 of 19

Can u PM me the letter u used I have 2 missed payments that dropped my score 80 points

Message 7 of 19

That’s really good! Congrats

Message 8 of 19

I love a good success story!
Congratulations!

Message 9 of 19

Super! Would like you to PM contact information/email please.

Thanks!

Message 10 of 19