I have two synchrony charge offs: Ashley furniture and Walmart, which have been sold to portfolio recovery.
I settled the Walmart account with portfolio recovery last year and plan to settle the Ashley furniture one this month.
In the mean time I've been sending goodwill letters to synchrony for deletion. After 4 letters synchrony back saying that they would not delete, I finally recieved a reply letter last week saying they would delete the Ashley furniture account. I'm thankful, but it's odd being that the Ashley furniture account hasnt even been paid off yet. I'll take it though! I'm hoping that I will have the same luck with the Walmart account. There is hope!
Can you send me the information you used I have a Sams club card with them I need removed.
Congratulations!!! I have had no luck with Synchrony bank. I've emailed the CEO, and I constantly get they can not delete. I have mailed goodwill letters to every address I could find. Waiting to hear something. I am paying off the collection through Portfolio now so soon I hope to be done with them but in the meanwhile, send that success this way for me please. Again, Congratulations!!!
Good job on staying persistant. it paid off.