What worked for me was to be short in my letter and explain my problem (don't give them your solution) until I found someone who gave me a personal response.
You have to think these people receive letters every day form people with sad stories whom want “favors”. And the “favor” is always the same, “please remove info I know is correct” and I bet you are taking responsibility too “I know it was my fault…”
What sets you apart? For fast results and in order to get a personal response, you need to be different than all the other letters they are reading. In fact, I doubt they even read the letters that all look the same. They skim, enter your info in a rejection “form” letter (the same rejection they send everyone), then send the rejection out to you.
The personal response is what I think you should be looking for. Break the mold, be yourself and try talking to someone outside the dispute department. Maybe you want someone who will go to the dispute department as your advocate? You want someone to help you. Then you want to lead them to figuring out how to help by explaining your problem.
If you were drowning, would you be telling someone to speed out in a boat and telling them to give you a life preserver? Or would you say/ask “help! I’m drowning!”
Therefore, I am saying DO NOT come out and ask for a “favor” and then DO NOT tell them you want the trade line removed. Ask for help. Ask for a different favor. Maybe the “favor” you want is for someone to give you a phone call and explain “things” to you. Maybe the “favor” is that someone give you an introduction to the head of the department you need to be talking to. Maybe you don’t ask for a favor at all, I think someone put the "favor" language in a GW sample letter 7 years ago and I would NEVER use that word on a GW letter EVER again. 90% of people are saying they want a “favor”, be different, be yourself, type a letter like you never read a sample GW letter. Ask for help, don't tell people the favor you want/need.
The key is to find a “person” not a department. Then engage that person in a personal way. Do not accept their form letters as legitimate answers. If you get a form letter, reply and call them out on it. Respond by saying you are disappointed to have received a form letter from a company whom you have come to appreciate as so personable. Ask for a personal review of your relationship. Ask for a personal evaluation of your future relationship. And if you are going to use my words you better do it quickly before this post is read and everyone starts doing it. As soon as anyone starts sounding like everyone else, you will receive the response everyone else receives.
