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Verizon - I finally pissed them off!

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madmann26
Valued Contributor

Re: Verizon - I finally pissed them off!

What douches.

 

+1 Shogun.

 

 

Current FICO 9 Scores



Message 11 of 51
Jutz
Valued Contributor

Re: Verizon - I finally pissed them off!

Haha, agree with Shogun.  Maybe send a cost benefit analysis determining it would be cheaper to just delete your tradeline than spend the manpower dealing with your mail.

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Message 12 of 51
rkb84
Contributor

Re: Verizon - I finally pissed them off!

Anyone have a good list of emails/contacts for the Executive Relation Dept? I have a couple, but want to grow my contacts to bomb them with the letetrs. A fax # would be nice too.. I have a contact for one of the managers there if you're interested, not sure what it's worth though they are just ignoring me at the moment.

Message 13 of 51
annielorie
Valued Contributor

Re: Verizon - I finally pissed them off!

Dude send a copy of that letter to the ceo and president of Verizon regular/wireless write your own compelling letter and send it overnite mail. GO on about how verizon has always been evcellant in re to customer service but clearly the co. has taken a different direction with reguards in how they handle customers. THe letter that was sent to you is grammatically challenged and sounds more like a rep than someone who handles things on the executive level.


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Message 14 of 51
rkb84
Contributor

Re: Verizon - I finally pissed them off!

Yes I am no expert on grammar, but that really was a crap letter they wrote.

Message 15 of 51
injustifiiable
Valued Contributor

Re: Verizon - I finally pissed them off!

SMH at "Preference"...it's "preface", dumba$$. lol

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Message 16 of 51
Jutz
Valued Contributor

Re: Verizon - I finally pissed them off!


@annielorie wrote:

Dude send a copy of that letter to the ceo and president of Verizon regular/wireless write your own compelling letter and send it overnite mail. GO on about how verizon has always been evcellant in re to customer service but clearly the co. has taken a different direction with reguards in how they handle customers. THe letter that was sent to you is grammatically challenged and sounds more like a rep than someone who handles things on the executive level.


If that fails, could the letter then be used as the basis of a BBB complaint?  The underlying issue being the unwillingness to work with them?

  • Current: EQ FICO 706, TU FICO 701, EX FICO 706 | Starting Score: 525 (05/2012)
  • Starting total revolving credit: $1100 | Current total revolving credit: $36,700
  • Inquiries (12 Months): EQ 2 TU 1 EX 1 | Most Recent: 1/21/2014
Chase Freedom $9500
DCU Visa $10000
Capital One QS $2000
AMEX BCE $3000
Lowe's CC $8500
WalMart CC $3100
BOA Platinum $600
AMEX Gold NPSL
Message 17 of 51
annielorie
Valued Contributor

Re: Verizon - I finally pissed them off!

this letter is to address YOU most recent its your


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Message 18 of 51
Duncanrr
Valued Contributor

Re: Verizon - I finally pissed them off!

I hope the CSR is reading us picking his letter apart Smiley Wink


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Message 19 of 51
bahbahd
Established Contributor

Re: Verizon - I finally pissed them off!

"Final Decision" was in quotes...  Either they were being sarcastic or truly believe corporations are individuals.

Message 20 of 51
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