@ch-7,
My complaint to BBB for Capio was for faulty bookeeping from the OC (hospital) resulted in a bill being missed and eventually ending up on my credit report. Despite the OC admitting their error they said they could do nothing for me because the debt was sold to Capio. I said in my complaint it was unfair to punish me for 7 years due to somebody elses mistake.
For Portfolio I focused on the huge number of calls they made attempting to collect. These bills were both supposed to be paid by the Physician because my surgery was due to his error to start with. Thats a whole other can of worms Im not even going to open, just glad to finally have a clean report.
