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Amex Platinum Members Rejoice!!!

Established Contributor

Re: American Express Platinum Metal Card Thread

Mine says UPS tomorrow. 

Amex Platinum Amex PRG Amex Hilton Surpass ($7k) Citi AAdvantage WEMC ($20k) Citi Hilton Honors VS ($6.8k) Dillard's Amex ($7.5k) Discover it ($6.5k) FNBO Chrysler MC ($30k) Military Star Card ($4.8k) Nordstrom VS ($25k) PenFed Power Cash Rewards VS ($20.5k) Ritz-Carlton VI ($54.5k) Starwood Preferred Guest Amex ($10k) Susan G. Komen WMC ($38k) Kinetic CU Visa ($10k) US Bank Cash + VS ($16k) Sears MC ($6k) USAA Limitless VS ($15k) Walmart MC ($7.5k) AAdvantage Aviator Silver WEMC ($11.3k)
Message 31 of 180
Established Contributor

Re: American Express Platinum Metal Card Thread

I just called in and the CSR confirmed on her computer that the card coming to me tomorrow says " metal" On her screen. So those of you wondering if you're getting a metal or not ( if your request date says 3/29 instead of 30th or not having the metal option online but says damaged replacement only) that you can check with the CSR for sure and they can tell you, but for sure it'll be metal. 

Message 32 of 180
Moderator

Re: American Express Platinum Metal Card Thread


K-in-Boston wrote:

Oops.  I started a thread as I thought it would be on-topic in Credit Cards.  Sorry about that.  I got automated prompts when I called, then I was immediately transferred to speak with someone and the process took less than 2 minutes from the time I dialed.  She said that i called early enough that I should definitely expect mine tomorrow and it shows that they're on the way for delivery tomorrow.


You don't have to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just Amex.

Message 33 of 180
Community Leader
Senior Contributor

Re: American Express Platinum Metal Card Thread


Irish80 wrote:

You don't gave to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just the Amex.


Thanks for clearing that up, Irish.  I would Kudo your post, but uhhhm, yeah. Smiley Happy

 

FWIW, I tend think of this as an actual feature - I've had to replace my plastic AmEx cards many times over the years due to wear and tear (not quite as much since EMV has become more common - it's amazing how rough some cashiers can be with cards).  So now we all wait...



$650k+ club. | FICO 08 [June 2018]: EQ 721 (↑4) EX 728 (↑7) TU 747 (↑14) | World's worst gardener.
Message 34 of 180
Established Contributor

Re: American Express Platinum Metal Card Thread

Love being an Amex Plat card member..

 

Me: I would like to request the Metal Amex Card.

 

CS: Sure, it will be sent to you by April 4th.

 

Me: Can you overnight it?

 

CS: Well yes of course, you will get it tomorrow via UPS.

 

 

That's how you justify the high AF on customer service experience.

________________________________________________________________________________________
Goal: FICO Scores 800+. Started at 588 last yr.
Current FICO 8 Scores as of 05/03/18: TU: 724 - EQ: 735 - EX: 711

Cards: Amex BCE 3K, Chase Frdm 500, Jetblue 11.5K, Quicksilver 5K, Discover IT 10.4K, PenFed Plat Rwrds 8.5K, Amazon Prime Visa 5K, Citi DC 450, BofA Asiana 6.5K, Amex Delta Gold 2K, Amex Delta Plat 6.1K, PayPal Mstrcrd 6K.
Message 35 of 180
Moderator

Re: American Express Platinum Metal Card Thread


K-in-Boston wrote:

Irish80 wrote:

You don't gave to apologize but so you and others know, any discussion about the looks and content of a card will always go to Smorgasbord.  This is true for all credit cards, not just the Amex.


Thanks for clearing that up, Irish.  I would Kudo your post, but uhhhm, yeah. Smiley Happy

 

FWIW, I tend think of this as an actual feature - I've had to replace my plastic AmEx cards many times over the years due to wear and tear (not quite as much since EMV has become more common - it's amazing how rough some cashiers can be with cards).  So now we all wait...


I understand your comment about the feature of the card.  Thse types of threads have been placed in Smorg since before I joined so just following precedent.  Hope you enjoy your new card.  

Message 36 of 180
Contributor

Re: Amex Platinum Members Rejoice!!!

I was told in chat that all you have to do request a replacement for a damged card. It will automatically be replaced with a metal card.
Message 37 of 180
Valued Contributor

Re: Amex Platinum Members Rejoice!!!


TheGeekyCreditGuy wrote:

Discover2016 wrote:

Ordered replacement, get it tomorrow!  I noticed about an hour after I ordered the Amex site was really getting hammered and was sluggish, hopefully there are no delays.


What does your request date say? When you click the replacement status of your card online. 


My request date says 3/29 and delivery 3/31. When I ordered the card, the option for metal card was there.IMG_3128.JPG

Gardening until September 2018
Next app: Mortgage in September 2018
Message 38 of 180
Moderator

Re: Amex Platinum Members Rejoice!!!


Discover2016 wrote:

TheGeekyCreditGuy wrote:

Discover2016 wrote:

Ordered replacement, get it tomorrow!  I noticed about an hour after I ordered the Amex site was really getting hammered and was sluggish, hopefully there are no delays.


What does your request date say? When you click the replacement status of your card online. 


My request date says 3/29 and delivery 3/31. When I ordered the card, the option for metal card was there.IMG_3128.JPG


Not everyone shows that option as they are still updating the accounts .  My g/f's account shows that option but mine does not.

Message 39 of 180
Valued Contributor

Re: Amex Platinum Members Rejoice!!!

I ordered mine as well. Should arrive April 4th. I ordered through my online profile with no issue. There is an option showing for the metal card....Smiley Happy

American Express Business Gold(NPSL 10k) AmexPlat (NPSL 35K) Chase CSP (25k) BofA CR Siggy (25k) BofA BBR (25k) Amex BCP(18k) Lowes (17K) NFCU CLOC (15K) NFCU VS Cash (15K) Pier 1(12.5k) Care Credit (12k) Venture WMC (10.25k) Hilton Honors Ascend (10K) Chase Slate (10k) Walmart MC(10k) BB Visa (10k) Discover(9.5k) J Crew( 7.9k) Chase FU (7.4k) Citi AAdvantage Gold World Elite (7K) Overstock (7K) Fidelity® Rewards Visa Signature® Card (6.5K) Citi Diamond (6.5k) PenFed PCR (5K) Kohls (3k) Amex Everyday (1k) Mortgage May 2017 - 2 Penfed auto loans May 2017

FICO 8 Scores EX 690(17) EQ 675(22)TU 705(18) AAOA 2.9yrs TCL=320,550
Message 40 of 180