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@Anonymous wrote:Good to know. Can you give us any information on the account, like how long he's had the card... was he grandfathered in with no AF, or is it more recent, etc?
It is my account. He is an AU. Switched from QS( opened in 2015) to SAVOR last June, so yes, we were grandfathered in with no AF.
I’m going to be ticked off if I don’t get a metal replacement card since it’s not even his account. LOL.
Gotcha. Thanks for the info. So this means then that metal cards are definitely not for just:
This is good news for everyone really that has hopes of getting the new material card.
After hearing about the SNAZZY SAVOR in metal, I called Cap One and ordered a replacement card through their automated system. It arrived yesterday in all its plastic glory. Got on the online chat and asked the rep if they could send me a metal card and he said, "Sure!" Supposed to be here within a week. We shall see what shows up!
One practice I really don't like is banks sending out credit cards that are already activated and ready to use. I prefer having to activate the card myself for obvious reasons!
ETA: My Savor was a Plat upgrade and is grandfathered in with the no-AF group.
I was bored so I logged on to the CapOne chat and asked about getting a metal card. This was the reply.
"I completely understand your need. But, currently the metal card feature is available only for Venture accounts. We are in the process of including this option on all other accounts as well. If it is available for Savor accounts the same will be advertised on our website."
When I inquired about upgrading my Venture he said it's only for new accounts so I guess it depends on the CSR..??
It looks like there's a lack of consistency on who gets issued a metal card.
@UncleB wrote:It looks like there's a lack of consistency on who gets issued a metal card.
What he said....👆🏾 😂
Yeah I know, i've been told something different everytime I speak to a CSR. Just thought i'd throw that convo out there.
@JaseT wrote:Got on the online chat and asked the rep if they could send me a metal card and he said, "Sure!" Supposed to be here within a week. We shall see what shows up!
ETA: My Savor was a Plat upgrade and is grandfathered in with the no-AF group.
Since we're in the same exact boat, I'm looking forward to your update once you receive it. If you have success I'll follow your blueprint.
CSR's are notoriously misinformed, especially when it comes to changes... you can ask 5 different CSR's the same question and get 5 different answers for sure.
@Anonymous wrote:
@JaseT wrote:Got on the online chat and asked the rep if they could send me a metal card and he said, "Sure!" Supposed to be here within a week. We shall see what shows up!
ETA: My Savor was a Plat upgrade and is grandfathered in with the no-AF group.
Since we're in the same exact boat, I'm looking forward to your update once you receive it. If you have success I'll follow your blueprint.
CSR's are notoriously misinformed, especially when it comes to changes... you can ask 5 different CSR's the same question and get 5 different answers for sure.
Making a card metal won't make it not a Cap1 card.
Yes, I have a Savor coming in the mail...but I'm not going to use it for anything complicated.