As a follow on your posting, I went and accessed my Chase Accounts to check out what is going on. An offer showed up "for me" that set up the Chase Sapphire Preferred Visa Signature Card as an "offer". Only three months ago Chase offered me a Balance Transfer and have again every month (never offered me anything clear back to 2006). Now a new card. Never happened before for me. Strange!
Hey, guys. I noticed yesterday on my phone that the icon for my Chase Sapphire Preferred had disappeared. I thought it was just a bug. Today on my computer I noticed a completely different icon (a gray card), so I assumed it was just another bug. As I logged into my phone’s mobile app tonight that same weird, gray-card icon showed up again. Not only this, but it no longer says “Chase Sapphire Preferred”. Instead it simply says “Chase Credit Card”. Weird.
Wanted to know if anyone else is experiencing this. My card is only 2 weeks old, so that may be the reason it’s occurring. If not a single-case bug could it potentially be a new card design?
Chase is expected to be making changes this year to keep up with other issuers, so I thought it was worth mentioning.
Here’s a picture of it: https://m.imgur.com/Vi0Bk69?r
Same for me, and others... not an issue limited to CSP. There is another thread on it...