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Hello guys,
I am happy to inform that Citi has been great. I am currently travelling in Europe and they have DHL (Overnight) my Citi Prestige to my current address in Spain. I was not sure if this was possible but certainly not as quick. To make the card at record time and mail it to me next day after i called in EO.
As a person currently spending my time between EU and USA, sometimes months time - this level of CS comes really welcomed. Otherwise it would be months or i would have to receive the card in the USA and forward it here as i am currently spending the big chunk of my living at Europe and it would be some months to go until i go back to my US address.
I am posting this for Data Point and to help other fellow FICO members who could be in a similar situation as myself. In theory i shall have it in my hands tomorrow , the request was placed today and i can already check it flying thru the DHL tracking #. The version they also mailed to me is the contacless one which i didn't have before so i shall find this feature very handy as it is widespread and ubiquitous practice in the Netherlands where i spend most of my time and hate to use Maestro (though sometimes it is a necessity) and rather use my Mastercard/Visa cards as top of the wallet.
Got it today, early in the morning!
Contactless and 18grams. However i suspect the non contactless 18g AMEX Plat feels better? hehe, i was just wondering about build quality!