4 years in - this is what my OLED LG screen looks like:
How much does it cost to replace the OLED panel out of warranty? I tried with LG and they rejected the case for "too long out of warranty". I'd really hate to throw this TV away after only 4 years!
Ouch. My guess would be that replacing the panel would be more than the price of a newer, better TV. I didn't realize OLED had such a huge issue with this. Just out of curiosity, how'd it happen? Was the screen left on some sort of home screen 24/7? I've seen this happen to LED screens, but due to being left on the same screen for weeks.
@RobertJ wrote:Ouch. My guess would be that replacing the panel would be more than the price of a newer, better TV. I didn't realize OLED had such a huge issue with this. Just out of curiosity, how'd it happen? Was the screen left on some sort of home screen 24/7? I've seen this happen to LED screens, but due to being left on the same screen for weeks.
@RobertJ As good as OLED screens are, they are more prone to image retention problems. Knowing that, I tried to be careful by not leaving a static image too long on (especially bright ones). The spots you see on there all came from playing console games which is why I am confused. The games never had static bright images.
@iced Yes, I ran pixel refresher many times and it didn't have any effects. I also ran many of these YouTube pixel burn-in remover videos but I don't think they're designed for OLED so they didn't help.
In 2020, when was all sat home I played all day and that's when I started to notice the burn-in get worse.
It's not worth replacing. LG panels run, depending on size and model, close to 80% of the cost of the tv new, with no discounts. On top of that, some models need the t-con board replaced along with it as it was the actual cause of the problems. If the screen has greenish spots, it was the t-con.
@RobertJ wrote:Ouch. My guess would be that replacing the panel would be more than the price of a newer, better TV. I didn't realize OLED had such a huge issue with this. Just out of curiosity, how'd it happen? Was the screen left on some sort of home screen 24/7? I've seen this happen to LED screens, but due to being left on the same screen for weeks.
It's primarily an LG issue. While Sony sources their panels from LG, their strict demand for meeting their specifications means it's almost a non-issue on Sony TVs. In all the years I've done repairs, I've only come across maybe 2 or 3 bad Sony oled panels. On the other hand, LG panels got burn in all the time. If I saw an LG TV repair coming up I knew it was one of two things, either a panel replacement, or the wifi card went out. The only tv that had more panel issues were the Samsung QLEDs. Mainly 6, but also 7 series. Those Samsung's were pieces of junk.
@Brian_Earl_Spilner That's good to know. I am still trying with LG to see if they would fix it for a fee. To your point, I might just invest in a new Sony OLED if I go nowhere with LG.
What would be the best way to recoup some of what I paid for the LG to put towards a new TV? I am thinking even with burn in it must have some value right?
@CreditPacMan wrote:@Brian_Earl_Spilner That's good to know. I am still trying with LG to see if they would fix it for a fee. To your point, I might just invest in a new Sony OLED if I go nowhere with LG.
What would be the best way to recoup some of what I paid for the LG to put towards a new TV? I am thinking even with burn in it must have some value right?
I no longer work for best buy, but at the time, if you were a Total Tech member they would do c.o.d. repairs. You call them out for a diagnostic, pay the non-refundable fee, and they can quote you. If the parts are available they can order them and you got 20% off. They changed the plan recently so I don't know if that's a thing still. I could ask my old coworkers.
