cancel
Showing results for 
Search instead for 
Did you mean: 

Total Rewards

tag
Shawndoe79
Established Contributor

Total Rewards

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 

Current Scores EQ 689| EX 688| TU 679
Comenity 57.5k| Navy Fed 52.5k| Capital One 32.3k| Synchrony 23k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....
Message 1 of 10
9 REPLIES 9
CreditCuriosity
Moderator Emeritus

Re: Total Rewards


@Shawndoe79 wrote:

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 


You don't get a membership card if I remember correctly.  Sure just sign up for another TR account, can't see how it will hurt?

Message 2 of 10
Shawndoe79
Established Contributor

Re: Total Rewards

Ok I thought I read somewhere in my email about a membership card but oh well. I'll try to sing up again thanks

Current Scores EQ 689| EX 688| TU 679
Comenity 57.5k| Navy Fed 52.5k| Capital One 32.3k| Synchrony 23k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....
Message 3 of 10
kdm31091
Super Contributor

Re: Total Rewards

Of course you get (are supposed to) get a membership card. You need it to earn points on slots etc.
Message 4 of 10
CreditCuriosity
Moderator Emeritus

Re: Total Rewards

I never got one or maybe it just made it to the trash somehow?  You got one KDM?  I don't open 95$ of my commedity letter as I think I know what they are and just tear them in a few pieces.. Might of been a mistake lol Smiley Happy.  Maybe a card was inside hmm.. Regardless my CC has my TR # on it now so all is fixed

Message 5 of 10
kdm31091
Super Contributor

Re: Total Rewards

Total rewards itself is not related to comenity. You can earn those points without ever having the credit card. And yes when you join total rewards you get a plastic membership card.

All having the credit card does is help rack up the points quicker.
Message 6 of 10
CreditCuriosity
Moderator Emeritus

Re: Total Rewards


@kdm31091 wrote:
Total rewards itself is not related to comenity. You can earn those points without ever having the credit card. And yes when you join total rewards you get a plastic membership card.

All having the credit card does is help rack up the points quicker.

I understand this Smiley Happy.   Just saying my CC has my TR # on it so assume it would work in place of my TR card that must be somewhere buried long ago in the trash grave yard.  Or obviously I could if needed when in vegas get a replacement card one would assume at on of their properties well if Vegas it would be CaeasarsSmiley Happy

Message 7 of 10
kdm31091
Super Contributor

Re: Total Rewards

The CC wont function independently of the membership card AFAIK. I dont think you could put the CC into a slot and earn points.
Message 8 of 10
Anonymous
Not applicable

Re: Total Rewards

They definitely come with membership cards and this isn't cc related.

Message 9 of 10
Shawndoe79
Established Contributor

Re: Total Rewards


@CreditCuriousity wrote:

@Shawndoe79 wrote:

ok so I have never been able to log into my account. It keeps saying invalid account number. I forgot to stop by service desk while in Vegas.  Phone Rep said I need to go to nearest TR front desk to have the problem corrected because I need another account number because the one in my email isn't the correct one smh. Only problem is its 4 hrs away..  Why can't u just help me over the phone lady. Should I just create another account?  Never got membership card. Frustrated 


You don't get a membership card if I remember correctly.  Sure just sign up for another TR account, can't see how it will hurt?


Creating the new account worked Man LOL

Current Scores EQ 689| EX 688| TU 679
Comenity 57.5k| Navy Fed 52.5k| Capital One 32.3k| Synchrony 23k| BBVA Compass 5.5k| First Commerce 4k| Barclays 1.9k|
GARDENING UNTIL APPING....
Message 10 of 10
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.