What's the obvious reason? There's two sides to every story and if you look at the FAA law/rules you might change your tune.
I'm a former cabin crew, noone deserves to be treated that way, rules or not.
For obvious reasons! It was the only card that I was still interested in too.
I do agree that the situation was poorly handled; however, this is not the place to discuss the issue.
I love Chase, just not UA, funny thing is I just flew them to EWR in United First and had a WONDERFUL time. But it'll have to be DL or AA on my next trip. I feel bad I can't in good faith give them my hard earned money.