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How to file a student loan complaint

Frequent Contributor

How to file a student loan complaint

I was told to use this link to file a legitimate complaint against a federal loan service provider...

https://feedback.studentaid.ed.gov

If they can't help you, then you can file a complaint with the ombudsmen with the complaint number from the system above.

This system is not to beg for legitimate stuff to "just go away cause I just didnt feel like paying my loan". It is a way to keep a loan servicer honest, and sometimes be more lenient.

This is just some info to help others. I'm trying this avenue for several latest 5 years ago, that I thought they had covered in a deferment...
3/2018 - EQ 699 // TU 675 // EX 675
3/2016 - EQ 615 // TU 605 // EX 621
Message 1 of 3
2 REPLIES
Frequent Contributor

Re: How to file a student loan complaint

This link will give you the info on your student loans.

https://studentaid.ed.gov/sa/
3/2018 - EQ 699 // TU 675 // EX 675
3/2016 - EQ 615 // TU 605 // EX 621
Message 2 of 3
Frequent Contributor

Re: How to file a student loan complaint

How to contact the ombudsman group for further help -

https://studentaid.ed.gov/sa/repayloans/disputes/prepare/contact-ombudsman
3/2018 - EQ 699 // TU 675 // EX 675
3/2016 - EQ 615 // TU 605 // EX 621
Message 3 of 3