Thank you for all of your help while I've been trying sort this out! I don't have access to any of my account information since the loan has been closed due to consolidation. I've been trying to make sense of these late payments since I do know I was for sure paying at the time of the reported delinquencies. I think what may have happened is that i was paying twice a month (the monthly bill cut in half) and somewhere along the line I mistakenly made a partial payment and going forward, the remainder created delinquencies from January-May 2015. I was able to have Navient send me a letter regarding the forbearance that I filed and this is what they sent:
"In June 3, 2015, your account was placed on forbearance for November 9, 2014 - June 8, 2015. Please note, this cleared your 176 day delinquency. "
Is there any way to use this letter to dispute with Navient or the credit bureaus that since the account was cleared of the delinquencies, Navient is required to UPDATE their reporting to be bureaus under FCRS 623(a)? Or, is there anything else I can do?! I'm grasping at straws and since I don't have access to the account info, it's been a little tough! Also, it says this is a private or FFELP loan serviced by Navient if that makes a difference! THANK YOU!