I'm looking for advice and contact info that will direct me towards getting my late pays with Navient deleted. I have had some forebearances and deferrals so please keep that in mind as you give advice.
Not sure how bad your situation is but I can PM you a contact there that removed my lates of two months. It took some time and praying but after 3-4 months they were confirmed and gone. My account had been transferred to FedLoan but Navient closed it with lates. They updated it and said it was current once it was closed.
Please PM me the info..i have 12 lates with navient over the past 4 years. My loans are current and in good standing. Also, do you have any suggestions on how to request deletions from them?