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Student loan help

Valued Member

Student loan help

Ok so, I am helping my sister clean up her credit. She has student loans through navient. There was a consolidation but on her credit report there are 12 loans that they did not include although after a dispute and phone calls, they agree that it was to be included over ten years ago.... Because of this she has 64 lates reported on her credit, it has drastically pulled her score down. My question is what can she do if anything to recoup damages???

Starting Score: EQ 520 TU 523 EX 540
Current Score: EQ 674 TU 692 EX 673
Goal Score: EQ 800 TU 800 EX 750

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