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Three weeks ago I got an email from AMEX saying they suspected a charge was fraudulent. When I confirmed it was, they closed my account and sent me new card with a new card number. Last week I got an email alert from Alliant Credit Union for a charge that I did not make. I called Alliant and they closed my account and are in the process of sending me a new card with a new number. These charges were tiny, $20, $4.90, and $1.08 but they were fraudulent. The AMEX account was originally opened about 2.5 years ago. The Alliant account was opened about 6 months ago. I assume the prior accounts will now be on my credit reports as closed accounts. I also assume the two new accounts will show the same open date as the accounts they replaced. But what will happen with my AAoA? If the two closed accounts and the two new accounts are all included in the calculation of AAoA, then the AAoA should drop. Does anyone know how this type of closed account will affect AAoA? Background: I have a total of 6 revolving credit cards and one Alliant secured loan. No mortgages or car loans or other credit. Of the 6 cards: one was opened in 1999, one in 2007, three in April 2016, and one in March 2018. A few months ago I noticed on the Experian website that my AAoA was listed at around 10 years or so.
Not sure if this will help, but here goes:
When I lost my JCP card, I called Synchrony and had them issue me a new card. They closed the old account and reported as such to the credit bureaus. My scores went down because my overall UTIL% was affected. But when the new accout reported, my scores shot back up because the history of the old account was reported under the new account, as though nothing had ever happened. ![]()
In short, my AAoA was affected temporarily.
Of course, YMMV. And I hope others with more knowledge than I will chime in soon. ![]()
Yes, it does help. Did the old account remain on your reports or was it removed when the new one was reported?
@Anonymous wrote:Not sure if this will help, but here goes:
When I lost my JCP card, I called Synchrony and had them issue me a new card. They closed the old account and reported as such to the credit bureaus. My scores went down because my overall UTIL% was affected. But when the new accout reported, my scores shot back up because the history of the old account was reported under the new account, as though nothing had ever happened.
In short, my AAoA was affected temporarily.
Of course, YMMV. And I hope others with more knowledge than I will chime in soon.
It is still on my Transunion and Equifax. ![]()
Experian removed it. ![]()
In 2017, I had four cards replaced due to fraud or suspected fraud (three with Capital One and one with Barclays). Nothing at all happened on my credit reports.
Given creditwarrior's markedly different experience with Synchrony, the OP is going to need an answer specifically about AMEX. Also useful would be the best plan of action if two accounts end up on one's credit report.
@Anonymous, did you request that Synchrony remove the accounts? Why weren't they removed from TU and EQ?
The lender generally will either:
1) File a dispute on the tradeline (may discount it)
2) Delete the current reporting
Eventually the new account will be reported, with the old history, and the old one deleted/replaced/etc. I've had a number of cards shutdown for fraud charges over the years, including Amex, and none has done anything different. This may take a few reporting cycles admittedly so I would suggest being patient but it will get sorted.
If something other than that happens, talking to the lender and/or the bureaus to straighten it out is legitimate.

@HeavenOhio wrote:In 2017, I had four cards replaced due to fraud or suspected fraud (three with Capital One and one with Barclays). Nothing at all happened on my credit reports.
Given creditwarrior's markedly different experience with Synchrony, the OP is going to need an answer specifically about AMEX. Also useful would be the best plan of action if two accounts end up on one's credit report.
@Anonymous, did you request that Synchrony remove the accounts? Why weren't they removed from TU and EQ?
No. I am honestly not sure what happened. ![]()
Nothing will happen to your Amex account. They will just change the last 5 digits of the account. No effect on the credit report.
Update: I got my Experian report today. It appears that both Amex and Alliant simply started reporting the two accounts closed due to fraud in place of the two prior accounts. What I mean is, the two accounts that were closed due to fraud are not listed as a closed accounts so there is no impact on AAoA. Thanks to the posters for their comments!