Chase

[CreditDrama85]

has anyone ever had a Chase credit card disappear from one of their reports? i recently was trying to figure out why my scores are so different and one thing i just noticed is the Chase credit card I disputed with approx 15 late payments, is gone. I never wanted the account deleted, just corrected but it appears to have vanished from TU. Chase is really hardcore and hasnt responded well to my GWs, so im wondering if this has happened to anyone else?

[cobaltnv]

I have not had this experience with chase specifically. However, I have had a couple of TL disappear when I disputed a none existent late payment. While it is unfortunate to lose a TL if you had 15 late payments on the TL I would say good riddance!

[Junejer]

That's a normal tactic for TU. They would just as soon delete than to correct, as the correction would do you more good, both now and in the long run, particularly if it's an otherwise good account, with long history.

[Anonymous]

Is Chase still listing lates on the other two reports? If they are, then it is definitely a TU present to you. Getting rid of that many red flags for lates is great. 

TU has deleted a couple of accounts for me in the past 6 months instead of correcting also. The deletions did not hurt my age, but that is often the case for some members.

[CreditDrama85]

how many account and inquiries does it take to get a split file? i doubt that's the case here because i only have 20 something accounts.

[Junejer]

Not a split file with 20 some accounts.

[CreditDrama85]

yes, it was definately a present from TU i think. EX is listing 10 lates, and EQ is listing the same account as 15+ lates. i submitted documentation to all 3 CRAs proving Chase reduced my monthly payment under a special program of theirs, and that the late payments were incorrect.

[CreditAble]

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CreditDrama85 wrote: 
i submitted documentation to all 3 CRAs proving Chase reduced my monthly payment under a special program of theirs, and that the late payments were incorrect.

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Was the special program because you were not able to make the original monthly payments because of a hardship? If that was the case you technically were late making your contracted minimum payments.

Even though Chase agreed to accept less money for a period of time, in Chase's view you could be considered as late for every month until you got caught up and started making the original minimum payments. If Chase cut you some slack, the bank wasn't obligated to report to the bureaus that you weren't late just because you asked for (and received) payment reductions.

The TU deletion was a gift. You might be asking for trouble if you push the issue any more with Chase or the bureaus. Chase doesn't want you to go deeper into debt by obtaining more credit before you finish paying your debt to Chase. Chase wants your scores to stay lower, hence the reporting of the lates.

Many people do not realize that when a bank agrees to special terms to keep people from defaulting, the deal does not including keeping the same credit score one was entitled to before making less than the former minimum  payments.

I would try to get Chase paid off as fast as possible. Is the Chase account still open or closed? Do you currently owe a balance or not? Do you have other accounts in good standing with Chase? The answers to those questions would have a bearing upon how I would proceed in your situation.

[CreditDrama85]

a lot of people dont realize is the terminoligy you used? ha, i undrstand your point. but by agreeing to a different monthly payment in writing, chase altered/revised the original contract. and that's exactly what i told TU. yes, the arrangement was because i fell behind. and the account is closed.

i had a similar agreement with citibank and the account is open, and they continue to mark the account current. chase pretty much sucks, just my opinion.

[CreditAble]

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@CreditDrama85 wrote:

a lot of people don't realize is the terminoligy you used? ha, i understand your point. but by agreeing to a different monthly payment in writing, chase altered/revised the original contract. and that's exactly what i told TU. yes, the arrangement was because i fell behind. and the account is closed.

i had a similar agreement with citibank and the account is open, and they continue to mark the account current. chase pretty much sucks, just my opinion.

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I can understand your feelings but you did however fall behind and Chase did help you keep from having a charge off on the account. I am sorry to hear that you are angry with Chase even though the bank did try to help you..

I had asked you the questions in an effort to see if I could offer some helpful advice that might improve your position somewhat. The main question still unanswered: Do you still owe Chase a balance on the closed account? This is important if you want to have the lates removed from your reports. It also has a bearing on whether you can expect to have the tradeline along with lates reinserted into your TU account.

 You can cling to your attitude towards Chase if you want to. It will not help you solve your problem. It may actually create more problems that you might otherwise avoid. 

One reason that Citi is not reporting you late is that the account is still open. You are still a current customer and Citi obviously is extending you a courtesy by not reporting you late. It is not your inalienable right.

Chase on the other hand has written you off as a customer since your account is closed. If you have a balance with Chase, the bank is in "Collection Mode". It wants to do everything it can to make sure that it collects its money. You already fell behind and renegotiated your agreement with Chase. The bank is trying to avoid having you falling behind and trying to change the agreement again in the future.

You are in greater risk of falling behind again if you go deeper into debt with other creditors. If your credit scores remain low (because of multiple lates) you have a slim chance of squiring more credit/debt and therefore more monthly payment obligations. 

You can blame Chase if you want to, but that isn't helping you to solve your problem. Did you already burn your bridges with Chase by being less than polite and cooperative with the CSRs?

If you still owe a balance to Chase that can help or hurt your circumstances depending on how you behave when dealing with Chase and the credit bureaus.

One thing for sure is that the tradeline will get reinserted at TU if you are still making payments to Chase. That is the bad news.

If you are still making payments to Chase the good news is that there is a chance that some of the lates can get removed if you haven't already told Chase that it sucks. The process is called "good will removal of lates".

There is no reason for a bank to extend the courtesy of "good will' to former customers when an account is closed and paid off. If a consumer is still making on time payments to reduce the balance of a closed account, the bank might still have a reason to remove some lates if politely asked. Demanding removal will not generate goodwill on the bank's part.

 If you have already told Chase what you think of the bank and that you feel that you have been mistreated, you have slim and no chance of ever getting the lates removed.  On the other hand if you did not yet tell Chase that it had no right to report you late, you might be able to get some good will removal of the lates.

If you want to try the more humble approach of asking for goodwill from Chase, post back with the balance and monthly payment amounts. I will try to suggest a plan that might work.