3B Premiere Score Updates?

[EaglesFan2006]

I have the 3B Ultimate deal (the one that updates all of your various scores every 3 months)

I understand that the bulk of the scores (mortgage, auto, old scores, etc) only update quarterly but I thought one score updated throughout the time when there were changes.  Reason I ask is I've had the product for 2.5 months now and I have yet to see any of my scores change at all (despite changes in credit)

[Cindy_FICO]

Your FICO Score 8 is updated when FICO identifies a change/s to your credit reports. If this is not occurring, please contact our support team for help. You can find more info here: http://myfico.custhelp.com/app/answers/list/ 

Their number is 1-800-319-4433 and hours of operation: Mon-Fri 6am-6pm PST and Sat 7am-4pm PST.