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Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased

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Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased

My Dashboard is showing there was a 12 pt decrease on Transunion but the score has not changed; however, when I look at my alerts it says I have a 12 pt increase. My dashboard is not reflecting correctly. Has anyone else experienced this?

 

 

Message 1 of 5
4 REPLIES 4
Administrator

Re: Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased


@TexasRadiance wrote:

My Dashboard is showing there was a 12 pt decrease on Transunion but the score has not changed; however, when I look at my alerts it says I have a 12 pt increase. My dashboard is not reflecting correctly. Has anyone else experienced this?

 

 


Hi - is this still occurring?

Message 2 of 5
Valued Member

Re: Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased

Mine has done this twice within the past week. Most recently today. Any solution?



  



Chapter 7 BK Filed: 3/26/2019 DC: 7/9/2019
Chapter 13 BK Filed: 4/2017 Dismissed: 3/2019
Message 3 of 5
Valued Member

Re: Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased

 


@Cindy_FICO wrote:

@TexasRadiance wrote:

My Dashboard is showing there was a 12 pt decrease on Transunion but the score has not changed; however, when I look at my alerts it says I have a 12 pt increase. My dashboard is not reflecting correctly. Has anyone else experienced this?

 

 


Hi - is this still occurring?


yes



  



Chapter 7 BK Filed: 3/26/2019 DC: 7/9/2019
Chapter 13 BK Filed: 4/2017 Dismissed: 3/2019
Message 4 of 5
Valued Member

Re: Alerts state TransUnion Score Increased but Dashboard Shows TU Score Decreased


@Cindy_FICO wrote:

@TexasRadiance wrote:

My Dashboard is showing there was a 12 pt decrease on Transunion but the score has not changed; however, when I look at my alerts it says I have a 12 pt increase. My dashboard is not reflecting correctly. Has anyone else experienced this?

 

 


Hi - is this still occurring?


How do we fix this?



  



Chapter 7 BK Filed: 3/26/2019 DC: 7/9/2019
Chapter 13 BK Filed: 4/2017 Dismissed: 3/2019
Message 5 of 5
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