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Can't correct Personal Info

New Member

Can't correct Personal Info

'I have tried to correct my personal info at https://secure.myfico.com/profile/personal_info  

 

Each time I press the 'submit' button at the bottom of the page after making changes, I get an error which reads 'First Name is required'. My first name is there and it can't be changed.  

 

Is there a step that I am missing or something I overlooked?  Thanks.

 

Message 1 of 3
2 REPLIES
Frequent Contributor

Re: Can't correct Personal Info

I'm having the same issue. Can't change my email associated with Myfico. It just says "First Name is required" 







Message 2 of 3
Moderator

Re: Can't correct Personal Info


West501 wrote:

I'm having the same issue. Can't change my email associated with Myfico. It just says "First Name is required" 


You need to contact customer service via telephone and they will be able to assist you.

Message 3 of 3