Same thing happened to me. I have a membership with Scorewatch. I've noticed several discrepancies. For example, I had a charge off account with Dell back in 03. This fell off on the other 2 reports thru myfico and the individual CRAs. I looked on my report my report thru Equifax and its still showing, My accounts under myfico for equifax is no longer showing. I updated my report on SW and that was a waste of $10.95. Also, I haven't gotten an alert for my score improving. When I checked on myfico, I'm 672. It matched on both as 663 a month or so ago. I liked SW up until a month ago.
I've been hearing about a lot of glitches with SW.
pdinero