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Here is my review

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Supremespre
New Member

Here is my review

Absolutely terrible.

 

with myfico if you don't pay, you don;t have access. I didn't renew in november, funds were tight.

 

renewed on december 8th

 

go to get my new updated report today, as soon as it updates I lose access with a demand for payment.

 

december 8th to december 17th is 9 DAYS, I do believe a month is 30. I am not paying 39.99 for 9 days of service.

Message 1 of 3
2 REPLIES 2
GZG
Senior Contributor

Re: Here is my review


@Supremespre wrote:

Absolutely terrible.

 

with myfico if you don't pay, you don;t have access. I didn't renew in november, funds were tight.

 

renewed on december 8th

 

go to get my new updated report today, as soon as it updates I lose access with a demand for payment.

 

december 8th to december 17th is 9 DAYS, I do believe a month is 30. I am not paying 39.99 for 9 days of service.


did you pause the subscription or did myfico try to pull from your card that declined?

 

regardless, I'd probably contact support: https://support.myfico.com/hc/en-us 

Starting FICO 8:
Current FICO 8:



Message 2 of 3
donna641
New Visitor

Re: Here is my review


@Supremespre ChoiceAdvantagewrote:

Absolutely terrible.

 

with myfico if you don't pay, you don;t have access. I didn't renew in november, funds were tight.

 

renewed on december 8th

 

go to get my new updated report today, as soon as it updates I lose access with a demand for payment.

 

december 8th to december 17th is 9 DAYS, I do believe a month is 30. I am not paying 39.99 for 9 days of service.


Based on your message, you're facing a frustrating situation with MyFICO. You renewed your subscription for $39.99 on December 8th but lost access on December 17th and were prompted to pay again, just nine days later. This seems to be a billing error or a system bug, as a monthly subscription should last 30 days. You should contact MyFICO's support team directly, providing them with your payment date, to resolve the issue and regain access for the full month you paid for.

Message 3 of 3
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